Core Services

Total Quality Management with a particular focus in Healthcare and extending to Service Organisations in respect of Consulting and Advisory Services including but not limited to quality design; quality measurement; quality improvement ; project management, contemporary management issues

Support Services

In support of our service offering, provides facilitation of but not limited to :

1. Quality Management and Accreditation Projects and Programmes
2. Clinical Governance

• Peer Review, Clinical Audit & Credentialing [Clinical Risk Management]
• Utilization Management
• Ethics Management

3. Strategic Planning Workshops and Business Plans Development
4. Change Management & Organisational Development (OD)
5. Leadership & Management Development
6. Safety, Health & Environment Programmes (Integrated Risk Management and Employee Assistance Programmes)
7. Healthcare Technology Management Programmes

Training Courses

Our training package includes but is not limited to the following:

1. General Quality Management for Healthcare and Service Organisations, including:

• Quality Design
• Quality Measuring
• Quality Improvement

2. Working in Teams and Team Building
3. Total Quality Management (Generic)
4. Train the Trainer in Quality Management
5. Customer Care
6. Policy Development, Implementation, Analysis and Evaluation
7. Change Management and Organisational Development
8. Leadership and Diversity Management
9. Strategic & General Management
10. Project Management

We are a Registered Education and Training Provider for the Project Management Institute of South Africa and adhere to the PMI Code of Ethics. All our client solutions are founded in international best practice and is entrenched within the PMI Body of Knowledge (PMBOK)

In terms of project management, we provide proven, superior Project and Program Management services, tools, training and methodologies to enable our clients to achieve their business mission critical results.